How to build a winning strategy for a sustainable Customer Success organization in 2023- 5 easy steps recommended by experts
How to build sustainable customer success for your organization? Simple! You build a marketing team to get new leads. You put together a sales team to bring in new clients. And you put together a customer success team to make sure those customers stay with you and are happy. Exactly, there are so many places […]
Harness the power of your sales team: Do your Customer-Facing Teams have what they need for success?
After two years of lockdowns, social isolation, and workers working in different places, people’s habits have changed a lot. A lot of these changes look like they will last for a long time. This means that customer-facing teams will have to change a lot. Customer service reps, salespeople, and anyone else who works with customers […]
7 resources to take your remote work culture to the next level
Communication between team members is always hard because you’re asking a group of people with different personalities, backgrounds, and experiences to get along right away and understand each other well enough to work well together. Even a lot of people who live in the same house can’t do that. Then there’s the problem of communicating […]
How global VC firms can manage relationships and deals across international teams
Even on small investment teams, it can be hard to keep track of all the different investment opportunities and make sure everyone is on the same page. When teams work in different offices, countries, and time zones, the challenge only gets harder. Here are some ways that your company can keep managing its pipeline well […]
10 Team meeting questions managers are asking in 2022
The best way to build the kind of organizational knowledge that can change a company’s culture, team morale, high-performing productivity levels, and overall employee engagement is through check-in meetings that are timely, relevant, and thorough. After 1:1s, team meetings are the second most important thing on any mangers calendar. Team meetings give the team a […]
