Customer-facing teams

Tackle for Customer-facing teams

Measure impact and adjust your GTM

Identify high-value activities to maximize your outcome.

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Allocate the right amount of resources to different clients and opportunities

Time is money, and with so many customers to serve at once, it may get difficult to scale your resources effectively. Capture time invested into each client, prospect and opportunity for better resource allocation, faster time to value and better customer experience.

Spot all your revenue-generating activities

Analyze your most impactful activities across different buckets like direct sales, co-selling activites, internal tasks or post-sales. Make data-informed decisions from real-time customer engagement data and identify what drives outcome. Hold yourself accountable for the time spent in the field vs. internal affairs.

Understand your team members' involvement in cross-team collaboration

Tackle helps you spot how your team members distribute their efforts in supporting their colleagues – this helps you stay keep track of and stay in line with your capacity plan (e.g. SE/AE or CSM/AE ratio).